1qqq FAQ – All Your Questions Answered Here

No. Each individual may only hold one account. If multiple accounts are found belonging to the same person, all accounts will be closed and the balances may be forfeited. Always provide accurate information when registering.

On the login page, click the "Forgot Password?" link. A reset code will be sent to your registered mobile number or email. Use that code to set a new password. If you run into any issues, reach out to us via live chat.

KYC stands for "Know Your Customer" — it is the identity verification process. Before making a withdrawal, you need to verify your identity by submitting a photo of your national ID or passport. This is done to keep your account secure. Verification is typically completed within 24 hours.

Before closing your account, withdraw your remaining balance. Then send a closure request to the support team. If you just need a temporary break, consider using self-exclusion instead of permanently closing your account.

In most cases, deposits are credited to your account instantly. Balances via mobile banking and e-wallets typically update within seconds. Bank transfers may take 1–2 hours. If your deposit hasn't arrived after 3 hours, please contact support.

Deposit limits vary by payment method. The minimum deposit generally starts from BDT 100. Maximum limits may change daily. To set your own deposit limit, go to the Responsible Gaming section in your account settings.

1qqq does not charge any fees on deposits. However, your bank or payment service provider may apply their own transaction fees. Please contact your payment service provider for details.

Yes, KYC verification must be completed before your first withdrawal — this is for your own security. Simply upload a photo of your national ID or passport, and verification is typically completed within 24 hours.

The minimum withdrawal amount depends on your chosen payment method. Generally, withdrawals start from BDT 500. Check the Withdrawal section in your account dashboard for limits specific to each method.

Yes, you can cancel a withdrawal request before processing begins. Once processing has started, cancellation is no longer possible. To cancel, visit your account dashboard or contact support.

All games at 1qqq are verified by independent third-party auditors. The RNG (Random Number Generator) ensures completely random outcomes. Live Casino games feature real dealers broadcast in real time. No game results are predetermined.

Yes, nearly all games on 1qqq work seamlessly on both mobile browsers and the app. Downloading the mobile app gives you an even smoother experience with faster loading times.

1qqq offers betting on more than 30 sports, including cricket, football, tennis, badminton, basketball, and volleyball. Live betting is available for all major international and local tournaments.

Wagering Requirement refers to how many times you must bet the bonus amount before you can withdraw it. For example, a BDT 100 bonus with a 20x wagering requirement means you must place BDT 2,000 in bets before the bonus can be withdrawn. Each bonus has its own terms, so read the conditions carefully before accepting any offer.

When a friend registers using your referral link or code and makes their first deposit, you will receive a referral bonus. Your friend will also receive a special welcome bonus after signing up. You can find your referral code in your account dashboard.

Loyalty points are earned automatically on every real money bet. The more you wager, the more points you accumulate. Earned points can be redeemed for cashback, free spins, or VIP upgrades.

Go to the "Security" section in your Account Settings and enable Two-Factor Authentication. Each time you log in, a one-time OTP will be sent to your mobile. This extra layer of protection keeps your account safe from unauthorized access.

You can find all responsible gaming tools under the "Responsible Gaming" section in your Account Settings. Here you can set deposit limits, loss limits, session time limits, cool-off periods, and self-exclusion. For more details, Responsible Gaming Page here.

Precautionary measures:

• Only log in at 1qqq.bar — the official website.
• 1qqq will never ask for your password via SMS or email.
• Do not click on unfamiliar links.
• If anyone asks for your information under the guise of "account verification," please notify support immediately.